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IGNOU BRL-105 Previous Year Question Papers

Customer Service Management

B.B.A.UndergraduateTerm-end examPDF · 162 KB

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About BRL-105 question papers

All 4 IGNOU BRL-105 Customer Service Management term-end exam papers from June 2026, Dec 2025, June 2025 and Dec 2024. The latest, June 2026, is shown above. Pick a session to open another paper. BRL-105 is part of B.B.A. Business Administration in Retailing and B.B.A. Retailing.

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Frequently Asked Questions

BRL-105 is the IGNOU course code for Customer Service Management, taught in B.B.A. Business Administration in Retailing and B.B.A. Retailing.

Based on responses from surveyed IGNOU alumni.

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